Find answers to common questions about tickets, payments, matches, and your account
Browse the match list → Select a match → Choose your section and ticket category from the seat map → Add to cart → Complete payment. Maximum 4 tickets per order.
You can purchase up to 4 tickets per order. For more tickets, you can place multiple orders.
All tickets are Mobile Tickets. Your entry QR Code will appear in your "My Orders" page a few hours before kickoff on match day.
Mobile tickets are expected to be viewable from mid-May 2026. Entry QR Codes will appear on match day, a few hours before gates open. Your purchase confirmation email is not an entry ticket.
Tickets are registered to the buyer and cannot be transferred or resold. All tickets are valid only for the original purchaser.
We accept Visa, Mastercard, American Express credit/debit cards, as well as PayPal and cryptocurrency payments.
Orders are confirmed immediately upon successful payment. You will receive a confirmation email (please check your spam folder).
Tickets are generally non-refundable. If a match is officially cancelled, a full refund will be processed to your original payment method. Please refer to our Refund Policy for details.
Yes, you have a 15-minute payment window after selecting tickets. If payment is not completed, seats will be released to other users.
The 2026 FIFA World Cup is hosted across 16 cities in the United States (11), Mexico (3), and Canada (2). Each match detail page includes a City Guide.
Match times are displayed in the local timezone of the venue (e.g., ET, CT, PT). Please convert to your local timezone as needed.
Seat maps are based on official venue data, showing section layouts and viewing angles. Specific seat numbers will be assigned at ticket issuance.
Click "Sign In" → "Register" in the top-right corner. Fill in your name, email, and password. After registration, you can manage orders and view e-tickets.
Please contact us through live chat. Our support team will help you reset your password.
We use industry-standard encryption to protect your data. Payment information is securely processed by third-party payment processors, and we do not store your full credit card details.
