Last updated: April 23, 2026
GlobeTix ("we," "us," or "our") operates the website fbflow.cloud. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our platform and purchase tickets for FIFA World Cup 2026 events. By using GlobeTix, you consent to the data practices described in this policy.
When you create an account or make a purchase, we collect: full name, email address, phone number, billing address, payment information (processed securely by our payment providers), date of birth, and nationality or country of residence.
When you access our platform, we automatically collect: IP address, browser type and version, operating system, device identifiers, pages viewed and time spent, referring URLs, and clickstream data.
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
We use your information to: (a) process ticket purchases and deliver order confirmations; (b) create and manage your account; (c) communicate with you about orders, updates, and promotions; (d) improve our platform and user experience; (e) detect and prevent fraud, unauthorized access, and other security threats; (f) comply with legal obligations and enforce our Terms of Service; (g) generate aggregate analytics and insights (non-personally identifiable); (h) personalize content and recommendations based on your preferences.
We do not sell your personal information. We may share your data with: (a) payment processors to complete transactions; (b) event organizers as required for ticket fulfillment and venue access; (c) service providers who assist in platform operations (hosting, analytics, customer support); (d) law enforcement or regulatory authorities when required by law; (e) affiliated entities in the event of a merger, acquisition, or corporate restructuring. All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We implement industry-standard security measures to protect your personal information, including: SSL/TLS encryption for all data transmission, PCI DSS-compliant payment processing, regular security audits and vulnerability assessments, access controls and authentication for internal systems, and encrypted storage of sensitive data. Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained for the duration of your account plus 3 years after deletion. Transaction records are retained for 7 years as required by financial regulations. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Depending on your jurisdiction, you may have the following rights: (a) Access — request a copy of the personal data we hold about you; (b) Rectification — correct inaccurate or incomplete data; (c) Erasure — request deletion of your personal data (subject to legal obligations); (d) Restriction — limit how we process your data; (e) Portability — receive your data in a structured, machine-readable format; (f) Objection — object to processing based on legitimate interests; (g) Withdraw Consent — withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at privacy@fbflow.cloud.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and data processing agreements with our service providers.
GlobeTix is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us immediately.
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services before providing your personal information.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. We encourage you to review this policy periodically. Continued use of GlobeTix after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: GlobeTix Privacy Team Email: privacy@fbflow.cloud Website: fbflow.cloud
